"Total satisfaction"

Hi Gerry

 

It was great having you in my court through the difficult time of having my last truck written off. I am thankful that you took the time to help me understand the actual value of that vehicle to establish the replacement cost with ICBC.

The 2007 Ram you recommended to me was by far the lowest kilometer and cleanest used truck we found in several days of looking on Vancouver Island car sales lots.

I could not be more pleased with the way that you and the rest of the folks at BowMel treated my wife and I and buying our truck from you was actually a satisfying and fun experience.

I am very pleased with the price I paid for the truck and thanks for seeing to it that the gas gauge was quite full when I drove off your lot as well. 

I will most surely recommend anyone I know to contact you when looking for a new or used vehicle.

 

Thanks again

 

Henry

Henry S.

"It's the only place to deal with"

 I was very impressed with the way I was treated at Bowmel Chrysler in Duncan. Comparing it to the way I was treated at three other car dealers in Duncan here are the points:

1. I was treated with respect as a person and as a woman who knew about cars.

2. No one tried to talk me into buying a new car. I wanted a used car and they went with that.

3. I still got deferral treatment. At other dealers interest fell off right away when they knew I was only interested in used.

4. I was listened to.

5. All employees I dealt with at Bowmel were very personable. Never once was there a feeling of being brushed off or not important.

6. No hard sell. I did have one deadline with them on a deal which I did not meet. They still dealt with me two days later and we were able to come to a good deal.

7. I found their used vehicle quality there top notch as well.

 

I highly recommend them whether used or new.  They are trustworthy.

 

Sincerely,

Jenny A.

 

Jenny A.

"Well now that was easy"

Hi there. When we needed a new car, my wife and I were not looking forward to the process with our two kids in tow etc. John Barger went above and beyond helping us with the entire vehicle transition process. We were focused on high value as most consumers are these days-which  the Jeep provides and dealing with John was the icing on the cake, facilitating the purchase in advance mostly over the phone. When we actually walked into the dealership, in just over a few hours we drove the Jeep away. Thanks to John and the dealership staff, we fit our vehicle purchasing into our busy schedule and they were more than willing to help along the way.
Thanks so much, Bruce

Bruce S.

"Low Pressure, High Satisfaction"

Gerry, I have to say that looking for a used car was something I was not looking forward to. Starting off, I was not having good luck finding the right one and encountered the pressure to buy overwhelming, until I came to Bow Mel Chrysler. I honestly can say there was no pressure and I was so relaxed throughout the whole process and didn't have the feeling of making the wrong choice. It was very easy; it was like I not only found the right car but also the right person in Gerry to sell it to me. He worked with me or rather, for me, to get the right car and the price that I was comfortable with and within my budget.
I definitely have high praises for Gerry and Bow Mel Chrysler and would recommend them to anyone looking to purchase a new or used vehicle.

Glynis G.

"Never Bad Service"

Haven't had a bad service appointment yet.  They are always willing to give rides.

Lance C.

"Good Staff"

Could not think of anything you could do better.  Eric Fawcus was very helpful (for parts info) and Bobbi and Murray; I cannot say enough good things!

Deborah M.

"Pulling the trailer in style"

Tom and Bowmel Crew:

 

At the weigh scales making sure everything works and it does.  Nice looking rig, thanks guys.

Dennis and Fran

Dennis and Fran

"Bobbi is Great"

Really liked dealing with Bobbi, the service advisor, she was very knowledgeable and efficient.

Pauline B.

"Love my Lincoln"

Hi Gerry,

Thank you so much for all your help. Truly beautiful truck! I will be glad to refer anybody to you, thanks again for all the help finding my dream truck.

 

Shaun R.

"Loving the Jeep!"

Dear Gerry,

Thank you very much for your enthusiasm and attention to detail on the purchase of my new Jeep. I did not feel pushed or rushed but I did feel you were willing to work for both of us to make a good deal happen. Thanks again. I will be sure to recommend you to anyone looking to get a new or used vehicle.

Sincerely, Robert C.

Robert C.

"Made my purchase so effortless!"

Hi Gerry,

Just wanted to say thank you for all your help during the process of purchasing my new 2011 Ram Sport truck. I appreciate your approach without being pushy or aggressive; it is nice to make such a big decision freely without pressure. You and your team c/w Tom and Craig looked after me very nicely.

It was truly a pleasure to deal with all of you @ Bow Mel Chrysler.

Oh, by the way...LOVE THE TRUCK!!

Thanks, Dan H.

Dan H.

"Delayed parts but service helped"

Parts were late arriving but we were given a courtesy vehicle and are very happy with service.

Doug S.