Serving Victoria, Duncan & Nanaimo

Friendly staff and unpushy sales people also great deals on aftermarket parts

Another Happy Customer

Excellent service A big thanks to Terry in the service department. I had some vehicle troubles ... and being in a wheelchair it’s my only ride and hard to drive other vehicles. She got me rolling rite away . Thank you and your team for awesome service. I recommend them.

Best place to work, I’ve been here for 4 years and they treat you like family and help you anyway they can.

Very friendly dealership not too high pressure in sales and the service department is very efficient

Hi I had a Dodge 2500 diesel Cummings 24 valve turbo awsome truck moter yery good cab and box runing gear are exalent the two thing that happened was the trany hows cam off at around 250 000 k and the oil filter flew off on the hiway my fallt thow did not change oil when I should have can't what to get a nother

Very friendly dealership not too high pressure in sales and the service department is very efficient

Had an awesome experience here and recommend if you're in the market for a new or used vehicle check them out. Thanks Brent for my new wheels.

Go see Danny for a new or used car. Great guy. And the manager there is always ready to make a deal.👍

A great experience buying a used Ram from Eamonn. He was really helpful over the phone and stayed late so we could buy the truck after work. Thanks - Glenn and Gyneth Turner

My son coming from Alberta broke down in Duncan. Bowmel Chrysler staff were fantastic. Quickly had his truck repaired so he could get home. Pricing and service were fantastic. Not a single complaint

At first I got a van that was stink of dog - which I'm allergic to but they did everything they can to help to make things better thank u Derrick n Brent n Jeff for all ur help

Amazing service amazing people! Happy to come even when my vehicle isn't happy it will leave happy soon after:)

Thanks to Koos and Dale today in the service department. Appreciate the service by getting me in quickly to diagnose a problem before a Vacation.

If I can give Bow-Mel higher than 5 stars I would.....went to a very stressful week with our truck and Bow Mel made this week so much better ...the parts, service and sales staff were no short of fantastic...ty guys from my family...I will definitely buy another vehicle in the future.....

When life brings the unexpected, BowMel has stepped up for us each time. Our first experience... a vehicle bought from a dealer in Victoria. Our horn started going on by itself. Hubby drove into their lot. A guy came outside AND in the pouring rain, kindly asked if he could take a look. He didn't want any money for fixing it! That first kindness brought us back... 4 times now. Thanks BowMel.

Amazing service! Plus the insurance lady is gorgeous :)

Another Happy Customer

rai n yt? 6th

They know their stuff

Danny was awesome and professional, thanks for the new truck!

We recently purchased a 2005 Toyota 4Runner from Blake at Bowmel and had an excellent experience. The team had detailed the car and checked over the runability. Everything seemed great, and was just what was advertised, no surprises. My partner is a mechanic so he would know if there was something wrong. We live on the Gulf Islands and Blake picked us up from the ferry in the vehicle so we could test it. They set us up with insurance right there and we were able to drive it home. We have been driving the car for several weeks without issue and we love it! A big thank you to Blake and the whole team!

I recently purchased a 2012 Ford Focus from Bow Mel! Blake and his team far surpassed my expectations in customer service! Thanks for making my car buying experience easy, and happy! And for explaining all my millions of questions in detail!I love my car!!

Great experience buying my new Jeep, Blake and the whole team were great to deal with, they even returned my rental to Victoria! Thanks guys :)

The time had come to get a new vehicle for the two of us. As my son Colin Bayley works as a parts man for Bow Mel we wanted to support the company he works for. I looked on their website to check for a Dodge Caravan in the used inventory. I found what we were looking for. The website was easy to navigate and had great pictures of the vehicle details. I had Colin have a look first. Steve and I drove up to Duncan Wednesday night to have a look and take it for a drive. We liked what we found and worked with Blake Watson in sales to put together a deal. I was able to use my 1986 Dodge Aries with 153,000k original miles as a trade-in, every penny helps! So hear we are Thursday night doing the deal. Everyone at Bow Mel worked as a team to make this happen for us. We will be on the road soon. Thanks to all at Bow Mel Duncan from Carol Bayley & Stephen Johnson

Have been drooling over a 2015 Renegade for too long. The folks at Bow-Mel Chrysler were very patient with me and when I finally made the decision to purchase it were just awesome with their help. From the sales staff, parts staff and support staff just great! Just love the Renegade and so pleased I was able to purchase it from a dealership that has been locally and family owned in our Cowichan Valley for 50 years. Shop local it sure worked for me!

Many companies boast about their excellent customer service but then you go there and its just average or even below average. They often fail at basic customer service 101, smile and be pleasant to your customers. But service is one of the biggest factors in customer loyalty. Why spend tons of money on advertising if your people are going to let down the customers those ads bring in.

Will Taylor at Bow-Mel Chrysler is one of those guys that understands this and provides the kind of service that keeps me coming back and recommending him to others. He is always friendly, knows his stuff and really cares and goes the extra mile to not just satisfy but impress customers. In fact I was a customer of Ensign Chrysler in Victoria years ago when Will was there and when he moved to Duncan and Bow-Mel, so did I. I bought a new 2014 Cherokee at Bow-Mel again because of the service I got from Will. I knew I would be taken care of.

Bow-Mel should try to get more guys like Will Taylor in their service department.

LOVE OUR CAR! you guys rock! Thank you :D

Another Happy Customer

My experiences with Bow Mel have been different ,this time I took my jeep as there was a recall on the air bag,but when they took the console off they accidentally put it over the seat belts,this was at closing time . Will Taylor the parts manager was so accommodating ,and apaulogetic ,gave me a curtesy car,and had my jeep delivered to me the next morning. thanks Will for having great customer service:-)